Collection of information for the survey is being undertaken in accordance with Sections 26 through 36 of BC’s Freedom of Information and Protection of Privacy Act (FOIPPA). The confidentiality of any information collected is protected under the provisions of the Act.
Any information obtained from each household is processed, stored, and used in a form that does not permit any particular household to be identified. Your contact information will not be shared with anyone for any other purpose outside of this survey.
Canadian-based research firm R.A. Malatest & Associates Ltd. is conducting the survey data collection under the direction of the City of Kelowna, City of Vernon and other local jurisdictions within Central Okanagan and with the highest standards of the protection of privacy and confidentiality. Click here for a link to the firm’s Privacy Policy.
For questions about transportation research in the Okanagan, including this survey, please contact Cameron Taylor-Noonan, City of Kelowna, CTaylor-Noonan@kelowna.ca or by telephone at 250.470.0656 or ABroadbent@vernon.ca or by telephone at 250.550.7831 or visit smarttrips.ca/travelsurvey.
Per FOIPPA requirements, your information will be retained for at least 12 months after conclusion of data collection. If after completing the survey you wish to withdraw your consent to collect your information, please contact Cameron Taylor-Noonan, City of Kelowna, CTaylor-Noonan@kelowna.ca or by telephone at 250.470.0656 or Angela Broadbent, City of Vernon, or ABroadbent@vernon.ca or by telephone at 250.550.7831 or visit smarttrips.ca/travelsurvey. After 12 months, we will delete your contact information.